Guest Experience Pro - Front Desk Specialist

Aimbridge Hospitality; Plantation (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Health Coverage

Disability Income

Life & AD&D Insurance

Paid Time Off

Employee Assistance

401k Plan

Job summary

Aimbridge Hospitality's Ft. Lauderdale-Plantation property is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable goodbyes. You will be the face of the hotel, ensuring guests feel valued from arrival to departure.

Responsibilities include juggling reservations, coordinating with the team, and handling guest requests with precision. Experience in hospitality and familiarity with hotel software are preferred.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service to make guests feel at home.
• Communication Champ: you ensure clear, confident, and friendly communication with guests and team.
• Quick-Thinking Problem Solver: you act fast to turn challenges into positive outcomes.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality's Ft. Lauderdale-Plantation property is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable goodbyes. You will be the face of the hotel, ensuring guests feel valued from arrival to departure.

Responsibilities include juggling reservations, coordinating with the team, and handling guest requests with precision. Experience in hospitality and familiarity with hotel software are preferred.