Guest Experience Concierge — Front Desk

Fisher Inn Resort; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurances

401(k) Retirement Plan with company match

Paid Time Off, Vacation, and Holidays

Hotel discounts on TPG properties

Job summary

Fisher Inn Resort in Atlanta, Georgia, is seeking a dedicated Front Desk Agent. This role is integral as the first point of contact for guests, ensuring outstanding customer service, managing check-ins and check-outs, and handling reservations. Applicants should possess strong communication and organizational skills, with a high school education or equivalent. Full-time employees may benefit from various insurance options, a 401(k) retirement plan, and hotel discounts. Join us to create memorable experiences for our guests.

Qualifications

• Strong guest service orientation is vital.
• Basic accounting skills preferred.
• Proficiency in operating a computer and office equipment.

Responsibilities

• Welcome and check-in guests professionally.
• Handle check-out procedures and process payments.
• Assist guests with requests and resolve complaints.

Skills

Guest service orientation

Basic accounting skills

Communication skills

Time management skills

Education

High school education or equivalent

Job description

Fisher Inn Resort in Atlanta, Georgia, is seeking a dedicated Front Desk Agent. This role is integral as the first point of contact for guests, ensuring outstanding customer service, managing check-ins and check-outs, and handling reservations. Applicants should possess strong communication and organizational skills, with a high school education or equivalent. Full-time employees may benefit from various insurance options, a 401(k) retirement plan, and hotel discounts. Join us to create memorable experiences for our guests.