Guest Experience Host - Front Desk

Hyatt House; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free room nights

Paid Vacation

Tuition Reimbursement

Discounts at retailers

401k with company match

Job summary

A modern hospitality company located in Charlotte is looking for Front Office Associates to handle guest registration, communicate services, and enhance the guest experience. Ideal candidates will possess strong customer service skills and be able to work a flexible schedule including weekends. Join us to provide exceptional hospitality in a vibrant location and enjoy benefits like paid vacation and employee discounts.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods of time.
• Must be able to work a flexible schedule, including AM or PM shifts.

Responsibilities

• Responsible for the guest registration process and communicating hotel services.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Customer Service

Verbal communication

Written communication

Job description

A modern hospitality company located in Charlotte is looking for Front Office Associates to handle guest registration, communicate services, and enhance the guest experience. Ideal candidates will possess strong customer service skills and be able to work a flexible schedule including weekends. Join us to provide exceptional hospitality in a vibrant location and enjoy benefits like paid vacation and employee discounts.