Guest Experience Host - Front of House

Ditka's Restaurant Group; Charlotte (NC); On-site; USD 16,531 - 20,664; Full time

Job summary

A dynamic restaurant group in Charlotte is seeking enthusiastic team members for a front-of-house role. Responsibilities include greeting and seating guests, managing expectations during busy periods, and ensuring a welcoming environment. The ideal candidate will have at least 6 months of experience in hospitality or customer service, be dependable, and possess excellent communication skills. This is a great opportunity to join an energetic team committed to providing exceptional guest experiences.

Qualifications

• Minimum 6 months experience in hospitality, retail, or customer service role.
• Ability to lift up to 15 pounds and stand for 4 hours.
• Must meet all food service regulations.

Responsibilities

• Greets and seats guests in a friendly manner.
• Manages guest expectations during waits.
• Handles incoming calls with courtesy.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

A dynamic restaurant group in Charlotte is seeking enthusiastic team members for a front-of-house role. Responsibilities include greeting and seating guests, managing expectations during busy periods, and ensuring a welcoming environment. The ideal candidate will have at least 6 months of experience in hospitality or customer service, be dependable, and possess excellent communication skills. This is a great opportunity to join an energetic team committed to providing exceptional guest experiences.