Guest Experience Host | Flexible Schedule & Reservations

Kimpton Hotels & Restaurants; Palm Springs (CA); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

Kimpton Hotels & Restaurants is seeking a friendly restaurant host to provide guests with information and support in a professional, gracious manner, coordinating reservations and seating.

You will greet guests, manage seating, handle paperwork, take calls, book reservations, and assist servers, while embracing Kimpton's culture of hospitality and teamwork. Flexible schedule, weekend/evening availability, and ability to learn menus and allergy information are valued.

Formación

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
• Food Handler Certification (if applicable).
• Flexible schedule and are able to work weekends, nights, and holidays when needed.

Responsabilidades

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Conocimientos

Customer service

Hospitality

Multitasking

Communication

Descripción del empleo

Kimpton Hotels & Restaurants is seeking a friendly restaurant host to provide guests with information and support in a professional, gracious manner, coordinating reservations and seating.

You will greet guests, manage seating, handle paperwork, take calls, book reservations, and assist servers, while embracing Kimpton's culture of hospitality and teamwork. Flexible schedule, weekend/evening availability, and ability to learn menus and allergy information are valued.