Guest Experience Host — Boutique Hospitality

Kimpton Hotels & Restaurants; Santa Barbara (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Kimpton Canary Hotel is hiring for a hospitality host role focused on warm, personalized guest service. You will greet guests, manage seating, and coordinate reservations in a fast-paced setting, creating memorable experiences that encourage guests to return.

Responsibilities include handling calls, taking room-service orders if applicable, and supporting servers with beverage refills and table maintenance. Flexibility for weekends and evenings is required.

Qualifications

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present menu and area information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills, a real passion for hospitality.
• Food Handler Certification (if applicable).
• Flexible schedule and are able to work weekends, nights, and holidays when needed.

Responsibilities

• Greet restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Guest services

Attention to detail

Multitasking

POS & reservations

Excellent communication

Flexible schedule

Job description

Kimpton Canary Hotel is hiring for a hospitality host role focused on warm, personalized guest service. You will greet guests, manage seating, and coordinate reservations in a fast-paced setting, creating memorable experiences that encourage guests to return.

Responsibilities include handling calls, taking room-service orders if applicable, and supporting servers with beverage refills and table maintenance. Flexibility for weekends and evenings is required.