Guest Experience Server

Kimpton Hotels & Restaurants; New Orleans (LA); On-site; USD 21,000 - 34,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a restaurant team member to ensure guests receive dishes efficiently and courteously in a lively dining environment. You will help maintain a clean, safe, and welcoming space for guests and coworkers, while delivering quality service with a positive attitude.

The role requires 1 year of related experience, food handler certification, and the ability to learn the menu and POS system. Flexible evenings, weekends, and holidays may be required.

Qualifications

• 1 year of experience in a related or supportive role is preferred.
• Food Handler Certification, Alcohol Awareness Certification (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the Restaurant POS system is required.
• Highly motivated and flexible, with the ability to take initiative.
• Flexible schedule and are able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet and welcome restaurant guests.
• Deliver food to the tables ensuring that it is delivered promptly and of the appropriate temperature.
• Deposit dishes appropriately in the dish-room or specified area.
• Clean and set tables according to restaurant standards, empty all trash containers regularly, stock bussing stations.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Clean stations, including sweeping floor using the tools provided.
• Perform buffet set-up and refill if needed.
• Assist in Room Service if needed.
• Assist other restaurant personnel with tasks when necessary.
• Attend all company and/or restaurant required trainings and meetings.
• Communicate with other staff and management.

Skills

Guest service

multitasking

Communication

Tools

POS system

Job description

Kimpton Hotels & Restaurants is seeking a restaurant team member to ensure guests receive dishes efficiently and courteously in a lively dining environment. You will help maintain a clean, safe, and welcoming space for guests and coworkers, while delivering quality service with a positive attitude.

The role requires 1 year of related experience, food handler certification, and the ability to learn the menu and POS system. Flexible evenings, weekends, and holidays may be required.