Guest Experience Host — Flexible Schedule & Personal Touch

Kimpton Hotels & Restaurants; Salt Lake City (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Kimpton Hotels & Restaurants in Salt Lake City is seeking a friendly Host/Hostess to welcome guests and coordinate seating with professional, gracious service. You will assist guests on the phone and in person, provide information about the area, and support the restaurant team to create memorable experiences.

Ideal candidates bring prior hospitality experience, strong communication, and the ability to multitask in a fast-paced environment. Weekend, night, and holiday availability is needed.

Qualifications

• Previous customer service or hospitality experience preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.

Responsibilities

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Customer service

Multitasking

Interpersonal comm.

POS knowledge

Reservation knowledge

Tools

POS system

Reservation system

Job description

Kimpton Hotels & Restaurants in Salt Lake City is seeking a friendly Host/Hostess to welcome guests and coordinate seating with professional, gracious service. You will assist guests on the phone and in person, provide information about the area, and support the restaurant team to create memorable experiences.

Ideal candidates bring prior hospitality experience, strong communication, and the ability to multitask in a fast-paced environment. Weekend, night, and holiday availability is needed.