Flexible-Schedule Guest Experience Specialist

Kimpton Hotels & Restaurants; Miami Beach (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Kimpton Hotels & Restaurants in Miami Beach seeks service-oriented staff for the restaurant team. You will welcome guests, take orders, and ensure an outstanding dining experience. This role emphasizes guest engagement, product knowledge, and teamwork.

Candidates should have strong communication, the ability to multitask, and a flexible schedule to cover evenings, weekends, and holidays. Training and growth opportunities are provided in a dynamic hospitality environment.

Qualifications

• 1 year of experience in a similar or supportive role preferred.
• Excellent communication and presentation skills are required.
• Passion for crafting and personalizing guest experiences.

Responsibilities

• Provide support and assistance to your team while keeping areas clean and safe.
• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders and process quickly and accurately in POS.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the menu and beverage offerings.
• Ensure guests have an enjoyable experience and relay complaints to management.
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones.

Skills

Customer service

Excellent communication

Multitasking

Flexible schedule

Tools

POS system

Job description

Kimpton Hotels & Restaurants in Miami Beach seeks service-oriented staff for the restaurant team. You will welcome guests, take orders, and ensure an outstanding dining experience. This role emphasizes guest engagement, product knowledge, and teamwork.

Candidates should have strong communication, the ability to multitask, and a flexible schedule to cover evenings, weekends, and holidays. Training and growth opportunities are provided in a dynamic hospitality environment.