Guest Experience Host | Flexible Hours & Growth

IHOP Restaurants; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours/ Full and Part Time

Extensive Training

Real Advancement Opportunities

Job summary

IHOP Restaurants in Albuquerque is seeking a friendly Host/Hostess to greet guests and seat them promptly, ensuring a cheerful and courteous experience. Responsibilities include answering the phone, handling To-Go orders, and assisting with delivery orders while maintaining a welcoming dining environment.

Ideal candidates will have strong communication and teamwork, be capable of handling money transactions, multitask effectively, and adapt to flexible shifts.

Qualifications

• Experience in hosting or customer-facing role is a plus.
• Strong teamwork and communication abilities.
• Ability to handle money transactions responsibly.
• Ability to multitask and act quickly.
• Flexibility to work in shifts.
• A positive, team-oriented attitude.

Responsibilities

• Greet guests and seat them promptly.
• Open doors for guests as they arrive and depart.
• Handle To-Go orders and delivery orders.
• Manage wait list during busy periods.
• Provide menu recommendations and information.
• Upsell additional products when appropriate.
• Take orders and relay details to kitchen staff.
• Deliver food and beverages to guests in a timely manner.
• Present checks and process payments.
• Maintain restaurant appearance and cleanliness.
• Provide exceptional customer experience.

Skills

Customer service

Teamwork

Communication

Multitasking

Job description

IHOP Restaurants in Albuquerque is seeking a friendly Host/Hostess to greet guests and seat them promptly, ensuring a cheerful and courteous experience. Responsibilities include answering the phone, handling To-Go orders, and assisting with delivery orders while maintaining a welcoming dining environment.

Ideal candidates will have strong communication and teamwork, be capable of handling money transactions, multitask effectively, and adapt to flexible shifts.