Guest Experience Host - Flexible Hours, Training & Growth

Workstream; New York (NY); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in New York City is seeking a friendly Host/Hostess to greet guests, seat diners, and manage the front-of-house flow with a smile. You will also answer phones, take and package To-Go orders, and help maintain a clean, welcoming dining area.

The role emphasizes teamwork, punctuality, and excellent communication. Prior experience is a plus, and candidates should be able to lift up to 50 pounds, stand for long periods, and work varied shifts.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Teamwork

Communication

Cash handling

Multitasking

Shift flexibility

Tools

POS software

Job description

IHOP in New York City is seeking a friendly Host/Hostess to greet guests, seat diners, and manage the front-of-house flow with a smile. You will also answer phones, take and package To-Go orders, and help maintain a clean, welcoming dining area.

The role emphasizes teamwork, punctuality, and excellent communication. Prior experience is a plus, and candidates should be able to lift up to 50 pounds, stand for long periods, and work varied shifts.