Guest Experience Host — Flexible Hours & Growth

Clay Robinson; Radisson (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in New York is seeking a Host/Hostess to welcome guests, seat them promptly, and assist with phone calls and To-Go orders. This role requires clear communication, the ability to multitask, and physical endurance to stand for extended periods.

Join IHOP for flexible hours, extensive training, and real advancement opportunities. Prior hosting experience is a plus, with a strong focus on delivering a cheerful guest experience.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

IHOP in New York is seeking a Host/Hostess to welcome guests, seat them promptly, and assist with phone calls and To-Go orders. This role requires clear communication, the ability to multitask, and physical endurance to stand for extended periods.

Join IHOP for flexible hours, extensive training, and real advancement opportunities. Prior hosting experience is a plus, with a strong focus on delivering a cheerful guest experience.