Guest Experience Host — Flexible Hours & Growth

IHOP

Highlands Ranch (CO)

On-site

USD 17,000 - 22,000

Full time

3 days ago
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Benefits offered by this job

Competitive Pay
Flexible Hours
Extensive Training
Real Advancement Opportunities

Job summary

IHOP in Highlands Ranch, Colorado is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders. The role emphasizes teamwork, clear communication, and excellent customer service.

Willingness to multitask, lift up to 50 pounds, and stand for long periods is required. Flexible shifts and opportunities for advancement are highlighted in the posting.

Qualifications

  • Experience as a host is preferred.
  • Strong teamwork and communication skills.
  • Ability to handle money transactions responsibly.
  • Able to multitask and act quickly.
  • Flexible and able to work in shifts.
  • Team player.

Responsibilities

  • Greet, seat, and escort guests.
  • Open doors for guests.
  • Accommodate special needs of guests.
  • Process To-Go and Delivery Orders.
  • Manage wait list when the restaurant is busy.
  • Provide menu recommendations and additional information.
  • Upsell additional products when appropriate.
  • Take orders using software, order slips, or by memorization.
  • Communicate order details to the kitchen staff.
  • Deliver food and beverages in a timely fashion to outside guests.
  • Deliver checks and collect payments.
  • Clean and maintain the appearance of the restaurant.
  • Provide exceptional customer experience.

Skills

Teamwork
Communication
Money handling
Multitasking
Shift work
Team player

Job description

IHOP in Highlands Ranch, Colorado is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders. The role emphasizes teamwork, clear communication, and excellent customer service.

Willingness to multitask, lift up to 50 pounds, and stand for long periods is required. Flexible shifts and opportunities for advancement are highlighted in the posting.

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