Guest Experience Host — Flexible Hours & Growth

IHOP Restaurants; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Flexible hours

Extensive training

Advancement opportunities

Job summary

IHOP Restaurants in Albuquerque seeks a friendly Host/Hostess to greet guests, seat them promptly and provide a welcoming dining experience.

You will assist with phone inquiries, manage wait lists and coordinate with the kitchen and servers to ensure timely service. This role requires good communication, the ability to stand for long periods and lift light loads, and a team-oriented attitude.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Willingness to work flexible hours and shifts.
• Ability to lift 25-50 pounds and stand for long periods.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests.
• Process To-Go and Delivery Orders.
• Manage Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant.
• Providing exceptional customer experience.

Skills

Customer service

Communication

Teamwork

Money handling

Job description

IHOP Restaurants in Albuquerque seeks a friendly Host/Hostess to greet guests, seat them promptly and provide a welcoming dining experience.

You will assist with phone inquiries, manage wait lists and coordinate with the kitchen and servers to ensure timely service. This role requires good communication, the ability to stand for long periods and lift light loads, and a team-oriented attitude.