Guest Experience Host — Flexible Hours & Growth

IHOP; Holly Springs (NC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Holly Springs, NC is seeking a friendly Host/Hostess to warmly greet guests, seat them promptly, and help run the floor. You will answer phones, take To-Go orders, manage the wait list, and coordinate with the kitchen to ensure fast, accurate service in a team‑driven environment.

This role emphasizes reliability, a positive attitude, and delivering a smile with every guest interaction. Training provided.

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Skills

Communication skills

Teamwork

Multitasking

Cash handling

Stamina

Physical strength

Job description

IHOP in Holly Springs, NC is seeking a friendly Host/Hostess to warmly greet guests, seat them promptly, and help run the floor. You will answer phones, take To-Go orders, manage the wait list, and coordinate with the kitchen to ensure fast, accurate service in a team‑driven environment.

This role emphasizes reliability, a positive attitude, and delivering a smile with every guest interaction. Training provided.