Guest Experience Host - Fast, Friendly Seating

Universal Store; Sand Springs (OK); On-site; USD 14,000 - 21,000; Full time

Job summary

IHOP in Sand Springs, OK is seeking a friendly host/greeter to greet guests within 30 seconds and seat them as tables become available. You will rotate seating to maintain high-quality guest service and assist with To Go orders and phone calls as needed.

The role requires no prior experience, good English reading and speaking skills, and the ability to lift up to 25 pounds. IHOP training work will be provided to support ongoing excellence in guest satisfaction.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to read and speak English.
• IHOP training course work as assigned.
• Ability to lift and move up to 25 pounds.

Responsibilities

• Greet guests as they enter the restaurant and seat them as tables become available.
• Rotate station seating to ensure the quality of guest service.
• Answer the telephone, take messages, and take and complete all To Go orders.
• Maintain a waiting list as necessary.
• Check restrooms hourly to ensure proper stock levels and cleanliness.
• Clear, clean and reset tables and chairs after guests leave.
• Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.

Skills

Customer service

Communication

Teamwork

Education

No education required

Job description

IHOP in Sand Springs, OK is seeking a friendly host/greeter to greet guests within 30 seconds and seat them as tables become available. You will rotate seating to maintain high-quality guest service and assist with To Go orders and phone calls as needed.

The role requires no prior experience, good English reading and speaking skills, and the ability to lift up to 25 pounds. IHOP training work will be provided to support ongoing excellence in guest satisfaction.