Guest Experience Host — Fast, Friendly Seating

Universal Store; Moore (OK); On-site; USD 12,000 - 18,000; Full time

Job summary

IHOP in Moore, OK is seeking a host/hostess to greet guests promptly, seat them when tables are available, and support a welcoming dining experience.

Responsibilities include maintaining a clean waiting area, answering phones, taking to-go orders, rotating seating, and assisting the team to deliver friendly, efficient service in a fast-paced environment.

No prior experience required; you will learn IHOP SOPs and safety guidelines while providing courteous guest interactions and teamwork.

Qualifications

• Reading and writing basic instructions, memos, and guest checks.
• Ability to communicate in English with guests and staff.
• Friendly, welcoming demeanor and willingness to assist.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

Responsibilities

• Greet guests as they enter and seat them within 30 seconds.
• Develop and maintain professional relationships with IHOP employees and guests.
• Rotate seating to ensure service quality and balance floor loads.
• Answer phones, take messages, and process To Go orders.
• Maintain waiting list and assist with seating logistics.
• Check restrooms for stock and cleanliness hourly.
• Clear and reset tables, chairs, and floors after guests leave.
• Follow IHOP uniform and appearance standards per SOP guidelines.
• Perform other duties as assigned by management.

Skills

Reading & Writing

English Fluency

Customer Service

Team Player

Education

No formal education required

Job description

IHOP in Moore, OK is seeking a host/hostess to greet guests promptly, seat them when tables are available, and support a welcoming dining experience.

Responsibilities include maintaining a clean waiting area, answering phones, taking to-go orders, rotating seating, and assisting the team to deliver friendly, efficient service in a fast-paced environment.

No prior experience required; you will learn IHOP SOPs and safety guidelines while providing courteous guest interactions and teamwork.