Guest Experience Host – Fast Seating & Friendly Service

Universal Store; Broken Arrow (OK); On-site; USD 12,000 - 18,000; Full time

Job summary

IHOP in Broken Arrow, OK is seeking a friendly restaurant host to greet guests, seat them promptly, and help ensure a positive dining experience. Training is provided; no prior experience is required.

Responsibilities include answering phones, managing wait lists, maintaining restrooms, and keeping tables and dining areas clean. You will work closely with the team to deliver quality guest service in a fast-paced environment.

Qualifications

• Greet guests promptly and seat them as tables become available.
• Maintain professional relationships with IHOP guests and employees.
• Answer phones, take messages, and manage To Go orders.
• Keep waiting lists and restrooms clean and stocked.
• Follow IHOP uniform and appearance standards.

Responsibilities

• Greet guests within 30 seconds of entry.
• Seat guests at available tables and rotate seating to maintain flow.
• Handle guest inquiries and assist with complaints when needed.
• Answer calls, take messages, and process to-go orders.
• Maintain cleanliness of tables, chairs, and floors.
• Check restrooms for stock and cleanliness hourly.
• Assist with other tasks as directed by management.

Skills

Guest service

Communication

Teamwork

Time management

Education

No experience required

Job description

IHOP in Broken Arrow, OK is seeking a friendly restaurant host to greet guests, seat them promptly, and help ensure a positive dining experience. Training is provided; no prior experience is required.

Responsibilities include answering phones, managing wait lists, maintaining restrooms, and keeping tables and dining areas clean. You will work closely with the team to deliver quality guest service in a fast-paced environment.