Guest Experience Host — Elevate Every Visit

The Escape Game; Lone Tree (CO); On-site; USD 19,000 - 25,000; Part time

Job summary

The Escape Game in Lone Tree, CO is seeking Guest Experience Specialists who excel in hospitality, anticipate guests’ needs, and create a welcoming, high-energy lobby. You’ll be the first and last impression, guiding guests through our experiences with warmth and clarity.

As part of a dynamic team, you’ll read guests’ moods, explain game rules, coordinate start times, and keep energy high throughout shifts.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Ability to stand for long periods and perform light physical tasks.
• Ability to participate in cleaning, painting, and minor repairs.
• Excellent communication and teamwork.

Responsibilities

• Embodies mission, vision, values during every shift.
• Engage guests with party host practices.
• Explain games and guide lobby interactions.
• Check in guests and coordinate game start times.
• Answer phone and bookings.
• Make groups feel welcome and keep energy high.
• Resolve service issues promptly.

Skills

Guest service

Hospitality

Emotional intelligence

Reading guests

Basic computer

Creative problem solving

Job description

The Escape Game in Lone Tree, CO is seeking Guest Experience Specialists who excel in hospitality, anticipate guests’ needs, and create a welcoming, high-energy lobby. You’ll be the first and last impression, guiding guests through our experiences with warmth and clarity.

As part of a dynamic team, you’ll read guests’ moods, explain game rules, coordinate start times, and keep energy high throughout shifts.