Guest Experience Host - Immersive Escape Game

The Escape Game

Torrance (CA)

On-site

USD 32,000 - 46,000

Part time

14 days+

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Job summary

The Escape Game in Torrance, CA is seeking a Guest Experience Specialist to welcome guests, explain games, and coordinate reservations. You will be the lobby ambassador, ensuring every guest feels welcome and excited about their experience.

Ideal candidates bring a love for service, strong communication, and the ability to read guest needs. Flexible availability includes nights, weekends, and holidays; on-site role with physical tasks.

Qualifications

Genuine love for serving others
Flexible, humble, and teachable
Ability to function both creatively and administratively
Basic computer abilities
High capacity for creative problem solving

Responsibilities

Greet guests and be the ambassador of The Escape Game experience
Check in guests and coordinate game start times with Team Leader
Answer the phone and assist with reservations
Maintain an open, welcoming lobby and keep energy high
Resolve issues quickly and graciously to ensure guests leave happy

Skills

Hospitality

Customer service

Communication

Adaptability

Problem solving

Job description

Ideal candidates bring a love for service, strong communication, and the ability to read guest needs. Flexible availability includes nights, weekends, and holidays; on-site role with physical tasks.

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