Guest Experience Host – Casino Floor

Grosvenor Casinos; Reading (Berks County); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

50% off food on shift

Unlimited soft drinks

Premium pay after midnight

Tip sharing

Job summary

Grosvenor Casinos Reading South is seeking a friendly Receptionist to welcome guests as the first point of contact in a fast-paced, 24/7 casino environment.

Your warm smile, proactive attitude and ability to engage with guests will help shape an engaging visitor experience. You’ll join a team that values energy, care and opportunities for growth within Grosvenor Casinos and The Rank Group.

Qualifications

• Experience in hospitality and a passion for delivering great guest service.
• Ability to work in a busy 24/7 casino environment.
• Good communication, teamwork and a positive attitude.

Responsibilities

• Greet guests warmly and set the tone for their visit.
• Engage with guests to create an entertaining, welcoming atmosphere.
• Ensure guests feel valued and well cared for and handle inquiries with care.

Skills

Hospitality experience

Customer service

Flexibility

Job description

Grosvenor Casinos Reading South is seeking a friendly Receptionist to welcome guests as the first point of contact in a fast-paced, 24/7 casino environment.

Your warm smile, proactive attitude and ability to engage with guests will help shape an engaging visitor experience. You’ll join a team that values energy, care and opportunities for growth within Grosvenor Casinos and The Rank Group.