Guest Experience Host & Cashier

PENN Entertainment, Inc.; East Chicago (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment, Inc. in East Chicago is hiring a friendly Host/Cashier to welcome guests, manage seating, and support service staff in a fast-paced casino dining setting.

You will handle guest questions, operate the POS system, and ensure accurate orders and payments while maintaining clean, organized front-of-house areas and a positive guest experience. Availability for nights and weekends is required.

Qualifications

• Must be at least 18 years old.
• One year of high-volume Host/Cashier experience preferred.
• Prior customer service experience in a fast-paced environment preferred.
• Basic math skills and ability to handle cash.

Responsibilities

• Greet and seat guests at tables according to guest preference and availability.
• Answer questions about hours, services, and amenities.
• Operate the POS system and handle payments accurately.
• Assist guests with menu knowledge and upsell offerings.

Skills

Guest service

Communication skills

Cash handling

POS system operation

Education

High School Diploma or GED

Tools

POS System

Job description

PENN Entertainment, Inc. in East Chicago is hiring a friendly Host/Cashier to welcome guests, manage seating, and support service staff in a fast-paced casino dining setting.

You will handle guest questions, operate the POS system, and ensure accurate orders and payments while maintaining clean, organized front-of-house areas and a positive guest experience. Availability for nights and weekends is required.