Guest Experience Host & Cashier

Ameristar Casino Hotel East Chicago; East Chicago (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Ameristar Casino Hotel East Chicago is seeking a Host/Cashier to welcome guests, seat diners, and support service at our restaurant operations. You will handle cash, operate the POS, answer questions about hours, menu items, and specials, and maintain a clean, organized entry and To-Go area while delivering friendly, efficient service.

The position requires strong guest service/communication skills, basic math, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Must be at least 18 years of age.
• One year of high-volume Host/Cashier experience preferred.
• Prior customer service experience in a fast-paced environment preferred.
• Excellent guest service/communication skills.
• Ability to operate a POS system and make change.
• Basic math skills and English literacy required.

Responsibilities

• Greet and seat guests at tables according to guest preference and table availability.
• Answer guest questions about operating hours, menus, and services.
• Recommend signature cocktails and assist with alcohol pairings.
• Maintain entry area and To-Go counter clean and organized.
• Accurately process food and beverage orders through the POS system.
• Keep reservation system and service areas stocked with needed supplies.
• Observe health and safety regulations and ensure proper uniform standards.
• Assist with special events and adhere to SOPs.

Skills

Customer service

Cash handling

Communication skills

Education

High School Diploma or GED

Tools

POS system

Job description

Ameristar Casino Hotel East Chicago is seeking a Host/Cashier to welcome guests, seat diners, and support service at our restaurant operations. You will handle cash, operate the POS, answer questions about hours, menu items, and specials, and maintain a clean, organized entry and To-Go area while delivering friendly, efficient service.

The position requires strong guest service/communication skills, basic math, and the ability to work a flexible schedule including nights and weekends.