Guest-Centric Host & Cashier — Fast-Paced Casino

PENN Entertainment, Inc.

Lake Charles, Northern (LA, KY)

Hybrid

USD 24,000 - 32,000

Full time

6 days ago

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Job summary

PENN Entertainment, Inc. is seeking a guest-focused restaurant professional to greet guests, seat them efficiently, and provide exceptional service in a fast-paced environment. You will handle POS transactions, assist servers, and help maintain an organized dining area.

Qualifications include a high school diploma, strong English communication skills, and the ability to work nights, weekends, and holidays. This role offers a team-oriented atmosphere with opportunities for growth within the

Qualifications

High School Diploma or equivalent required.
Prior customer service experience in a fast-paced environment preferred.
Excellent customer service and interpersonal skills.
Must be fluent and literate in English.
Ability to operate a POS system and make change.
Basic math skills (add, subtract, multiply, divide).

Responsibilities

Greet guests and seat them according to preferences and table availability.
Provide fast, friendly, professional service to guests and staff.
Operate a cash register/P.O.S. system, handle transactions, and give correct change.
Keep dining and serving areas clean and organized according to standards.
Coordinate guest flow, manage waitlists and reservations.
Know current menu items, prices, and add-ons to assist guests.
Maintain confidentiality in all company matters.
Assist staff as needed to ensure smooth restaurant operations.