Guest Experience Host — Bowling Desk & POS

Lucky Strike Entertainment Corporation; Miami (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play $1

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant in Miami to welcome guests, manage the waitlist, and support bowling lanes and events. You’ll ring sales, handle basic instructions for guests, and coordinate with mechanics as needed.

The role is part-time with evening and night shifts, weekend availability, and entails operating front-desk tech and POS systems in a lively entertainment setting.

Qualifications

• HS Diploma or equivalent hospitality experience (Optional)
• Excellent telephone etiquette
• Must meet the minimum age to serve alcohol
• Experience in customer service is a plus

Responsibilities

• Greet guests and manage the front desk with a friendly, inviting attitude.
• Manage the waitlist and keep guests informed about table/lane availability.
• Track availability and assign lanes, shoes and other equipment.
• Prepare for leagues and event nights to ensure smooth operations.
• Ring sales at the counter and follow cash-handling procedures.
• Notify mechanics of any pinspotter/pinsetter malfunctions and log issues.
• Assist guests with basic bowling instruction and explain the basics clearly.
• Operate the POS system, central panel, computers, and PA system

Skills

Friendly demeanor

Excellent phone etiquette

Cash handling

Multitasking

Top-notch communication

Team player

Education

HS Diploma or equivalent

Tools

POS system

Central panel

P/A system

Computers

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant in Miami to welcome guests, manage the waitlist, and support bowling lanes and events. You’ll ring sales, handle basic instructions for guests, and coordinate with mechanics as needed.

The role is part-time with evening and night shifts, weekend availability, and entails operating front-desk tech and POS systems in a lively entertainment setting.