Guest Experience Host — Bowling Center Front Desk

Spanish Springs Lanes; Vacaville (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Vacaville is seeking a friendly Greeter/Counter Desk Attendant to provide top-tier guest experiences at the front desk and on the floor. You’ll handle inquiries, manage the waitlist, and assist with lane assignments and basic bowling guidance.

Eligibility requires being 18+ and willing to comply with alcohol-service laws. The role includes POS/Central panel operations and basic tech setup, with competitive pay and benefits.

Qualifications

• HS Diploma or equivalent (Optional) restaurant/hospitality experience.
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist guests with basic bowling instruction.
• Operate POS system, central panel, computers, and P/A system.

Skills

Customer service

Phone etiquette

Cash handling

Multitasking

Education

HS Diploma or equivalent

Restaurant/hospitality experience (optional)

Tools

POS system

Cash register

Computers

P/A system

Job description

Lucky Strike Entertainment in Vacaville is seeking a friendly Greeter/Counter Desk Attendant to provide top-tier guest experiences at the front desk and on the floor. You’ll handle inquiries, manage the waitlist, and assist with lane assignments and basic bowling guidance.

Eligibility requires being 18+ and willing to comply with alcohol-service laws. The role includes POS/Central panel operations and basic tech setup, with competitive pay and benefits.