Guest Experience Host: Front Desk & Bowling Perks

Spanish Springs Lanes; Brentwood (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant in California. You will warmly welcome guests, handle the waitlist, manage lanes and equipment, and assist with basic bowling guidance.

A strong phone presence and cash-handling duties are part of the role. Qualifications include a HS diploma or equivalent hospitality experience, proven work history, and complying with state alcohol service age rules.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience.
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Customer service

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant in California. You will warmly welcome guests, handle the waitlist, manage lanes and equipment, and assist with basic bowling guidance.

A strong phone presence and cash-handling duties are part of the role. Qualifications include a HS diploma or equivalent hospitality experience, proven work history, and complying with state alcohol service age rules.