Guest Experience Host

Kimpton Hotels & Restaurants; Miami (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Descripción de la vacante

Kimpton Hotels & Restaurants is seeking a friendly restaurant host in Miami to provide information and support to guests, coordinate reservations and seating, and deliver outstanding service. You’ll act as an advocate for the restaurant and build personal connections with guests to encourage return visits.

Ideal candidates bring prior hospitality experience, strong multitasking skills, and the ability to learn POS and reservation systems, with a flexible schedule for weekends, nights, and

Formación

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
• Food Handler Certification (if applicable).
• Flexible schedule and are able to work weekends, nights, and holidays when needed.

Responsabilidades

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Descripción del empleo

Kimpton Hotels & Restaurants is seeking a friendly restaurant host in Miami to provide information and support to guests, coordinate reservations and seating, and deliver outstanding service. You’ll act as an advocate for the restaurant and build personal connections with guests to encourage return visits.

Ideal candidates bring prior hospitality experience, strong multitasking skills, and the ability to learn POS and reservation systems, with a flexible schedule for weekends, nights, and