Guest Experience Server & Wine Service

Kimpton Hotels & Restaurants; Miami (FL); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Kimpton Hotels & Restaurants is seeking a hospitality teammate to provide warm, efficient service and help guests enjoy a memorable dining experience in our Miami-area restaurant.

Role requires at least 1 year of experience, flexibility to work evenings/weekends/holidays, and the ability to learn menu details and wine/service basics. Training and opportunities to grow within a lively, guest‑centered environment are provided.

Qualifications

• 1 year of experience in a similar or supportive role.
• Must be able to learn and present product, menu, and allergy information to guests.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Provide guests with quality customer service and knowledge of all menu items.
• Greet and welcome guests and promptly attend to tables.
• Take guest orders, process in POS quickly and accurately.
• Learn and maintain product knowledge of food, wine, and beverages.
• Ensure guests have an enjoyable and memorable experience; relay complaints to management.

Skills

Customer service

POS system

Communication

Multitasking

Food knowledge

Education

Food Handler Certification

Alcohol Awareness Certification

Job description

Kimpton Hotels & Restaurants is seeking a hospitality teammate to provide warm, efficient service and help guests enjoy a memorable dining experience in our Miami-area restaurant.

Role requires at least 1 year of experience, flexibility to work evenings/weekends/holidays, and the ability to learn menu details and wine/service basics. Training and opportunities to grow within a lively, guest‑centered environment are provided.