Guest Experience Front Office Supervisor

Pyramid Burlington Management; Westlake (TX); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free parking on-site

Benchmark Hospitality hotel discounts

Tuition Reimbursement

Weekly pay

401k Employer matching

Descripción de la vacante

Pyramid Global Hospitality is seeking a Front Office Supervisor for the Deloitte University Hotel & Conference Center in Westlake, Texas. You will oversee the Front Desk, Front Services, and Group Reservations, ensuring flawless guest service and efficient operations.

Ideal candidates have Front Office experience, supervisory skills, and strong computer proficiency (Excel, Outlook, Teams). The position is full-time, on-site, with a pay rate of $21.00 per hour.

Formación

• Experience in the hospitality industry required.
• Front Office supervisor experience preferred.
• Strong computer skills and proficiency with Microsoft Excel and Outlook.

Responsabilidades

• Oversee Front Office operations including Front Desk, Front Services, Group Reservations, and Communications Center.
• Ensure flawless guest service and handle guest opportunities promptly.
• Direct and train Front Office staff; motivate and develop team members.
• Manage delivery and tracking of guest messages or packages; oversee guest badge process.

Conocimientos

Excel

Outlook

Microsoft Teams

OneNote

Front Office experience

Driver's license

Herramientas

Infor PMS

Hotel PMS

Descripción del empleo

Pyramid Global Hospitality is seeking a Front Office Supervisor for the Deloitte University Hotel & Conference Center in Westlake, Texas. You will oversee the Front Desk, Front Services, and Group Reservations, ensuring flawless guest service and efficient operations.

Ideal candidates have Front Office experience, supervisory skills, and strong computer proficiency (Excel, Outlook, Teams). The position is full-time, on-site, with a pay rate of $21.00 per hour.