Front Desk Pro Elevating Guest Experiences at a Luxury Hotel

BENCHMARK; Westlake (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

401k Matching

Paid Time Off

Employee Discounts

Free parking on-site

Weekly pay

Job summary

Pyramid Global Hospitality is seeking a Front Desk Agent for the Deloitte University Hotel & Conference Center in Westlake, Texas. You will provide welcoming check-in/out, share hotel services information, and assist guests and colleagues with efficiency and care.

This full-time position offers $18 per hour, weekend availability is preferred, and a range of benefits including medical insurance eligibility within 30 days, 401k matching, paid time off, and employee discounts.

Qualifications

• Previous guest or customer service experience preferred.
• Good computer skills. Knowledge of Microsoft Outlook preferred.

Responsibilities

• Check guests in and out, ensuring accurate information and fulfilling special requests.
• Be knowledgeable about hotel services to answer guest questions and provide local information.
• Assist with answering phones and guiding guest luggage to rooms or vehicle.
• Maintain accurate billing and ensure guest satisfaction at checkout.

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

Microsoft Outlook

Job description

Pyramid Global Hospitality is seeking a Front Desk Agent for the Deloitte University Hotel & Conference Center in Westlake, Texas. You will provide welcoming check-in/out, share hotel services information, and assist guests and colleagues with efficiency and care.

This full-time position offers $18 per hour, weekend availability is preferred, and a range of benefits including medical insurance eligibility within 30 days, 401k matching, paid time off, and employee discounts.