Assistant Front Office Manager — Luxury Hotel & Conference Center
Benchmark Hospitality at DU
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Benefits offered by this job
Job summary
Pyramid Global Hospitality is seeking an Assistant Front Office Manager at Deloitte University Hotel & Conference Center in Westlake, Texas. You will support the Director of Front Office, oversee daily operations, and ensure guest satisfaction, staff performance, and financial metrics.
Responsibilities include recruiting and training, scheduling, handling guest issues as Manager on Duty, coordinating with departments, and helping manage budget and inventory to maintain service standards across
Qualifications
- Supervising experience in hospitality settings.
- At least 1 year in hospitality, front office preferred.
- Proficient with hotel property management systems (Infor PMS).
- Strong computer skills including Excel; familiarity with Outlook/Teams.
- Texas Driver’s License with clean driving record.
Responsibilities
- Recruit, interview, train, coach, and appraise direct reports.
- Create schedules and approve time off and shifts.
- Direct staff to achieve property standards and efficiency.
- Act as Manager on Duty to resolve guest and operational issues.
- Assist with purchasing and inventory; monitor budgets and costs.
Skills
Tools
Job description
Pyramid Global Hospitality is seeking an Assistant Front Office Manager at Deloitte University Hotel & Conference Center in Westlake, Texas. You will support the Director of Front Office, oversee daily operations, and ensure guest satisfaction, staff performance, and financial metrics.
Responsibilities include recruiting and training, scheduling, handling guest issues as Manager on Duty, coordinating with departments, and helping manage budget and inventory to maintain service standards across
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