Guest Experience & Front Desk Specialist

Wyndham; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with employer match

Paid time off

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in Myrtle Beach, SC, is hiring a Guest Services Associate to greet guests, assist with check-in/out, and provide information about the resort and local attractions.

You will handle room rate quotes, reservations, and guest inquiries with a friendly, professional demeanor. The role requires good communication, basic math and cash handling, and the ability to multitask in a fast-paced environment.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Welcome guests warmly and provide information about the resort.
• Guide guests through registration, issue keys, and manage check-in/out.
• Process cash and credit card transactions.
• Balance cash receipts and cashier responsibilities.
• Complete checkout procedures and verify charges.
• Assist with reservations and room rate quotes.
• Respond to guest inquiries promptly.

Skills

Excellent communication

Customer service

Cash handling

Multitasking

Attention to detail

English literacy

Basic math

Tools

POS system

Job description

Travel + Leisure Co. in Myrtle Beach, SC, is hiring a Guest Services Associate to greet guests, assist with check-in/out, and provide information about the resort and local attractions.

You will handle room rate quotes, reservations, and guest inquiries with a friendly, professional demeanor. The role requires good communication, basic math and cash handling, and the ability to multitask in a fast-paced environment.