Resort Guest Services & Reservations Concierge

Travel + Leisure Co.; Myrtle Beach (SC); Híbrido; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

Descripción de la vacante

Travel + Leisure Co. is a leading vacation ownership and travel membership company seeking a Guest Services Associate in Myrtle Beach.

You will create memorable guest experiences from registration through checkout, guiding guests, providing information, and quoting room rates. In this role, you’ll handle cash and card transactions, balance receipts, and manage reservations while delivering friendly, professional service in a fast-paced environment.

Formación

• Professional appearance and positive, can-do attitude.
• Excellent communication skills in reading, writing, and understanding English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsabilidades

• Greet guests warmly from arrival to checkout and provide information about the resort and area attractions.
• Guide guests through registration, issue unit keys, and confirm reservations.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and complete cashier/money handling duties.
• Complete check-out procedures and verify charges and credits on guest folios.
• Reserve and confirm reservations for individuals and groups; provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Conocimientos

Professional appearance

English communication

Problem solving

Cash handling

Multitasking

Attention to detail

Computer skills

Descripción del empleo

Travel + Leisure Co. is a leading vacation ownership and travel membership company seeking a Guest Services Associate in Myrtle Beach.

You will create memorable guest experiences from registration through checkout, guiding guests, providing information, and quoting room rates. In this role, you’ll handle cash and card transactions, balance receipts, and manage reservations while delivering friendly, professional service in a fast-paced environment.