Guest Experience Front Desk Specialist

1 Hotels Group; Miami Beach (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Starwood Hotels is seeking a warm, welcoming Front Desk Agent for 1 Hotel South Beach. You will ensure that every guest’s arrival, stay, and departure is relaxed and effortless, reflecting the brand’s service standards.

Minimum 1 year in a similar role, experience in guest or customer service, and a team-player attitude are required. A second language is a plus; flexibility for a 24-hour operation may be needed.

Qualifications

• Minimum of 1 year in a similar role.
• Experience in guest or customer service is required.
• Ability to speak a secondary language is a plus.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Provide impeccable service and resolve guest inquiries.
• Support brand standards and ensure guest satisfaction throughout the stay.

Skills

Guest service

Multitasking

Detail oriented

Team player

Communication skills

Job description

Starwood Hotels is seeking a warm, welcoming Front Desk Agent for 1 Hotel South Beach. You will ensure that every guest’s arrival, stay, and departure is relaxed and effortless, reflecting the brand’s service standards.

Minimum 1 year in a similar role, experience in guest or customer service, and a team-player attitude are required. A second language is a plus; flexibility for a 24-hour operation may be needed.