Guest Experience Specialist
South Beach Group Hotels
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Job summary
South Beach Group Hotels is seeking a Front Desk Agent to ensure prompt check-in/check-out and courteous handling of guest requests according to hotel standards. The role requires professional image and strong communication, with a focus on security and guest confidentiality.
Responsibilities include registering guests, processing charges, and assisting VIPs, while participating in daily briefings. A minimum of 2 years in front desk/hotel and 1 year in customer service is expected; college
Qualifications
- Minimum 2 years in Front Desk/Hotel environment.
Responsibilities
- Check guests in and out following procedures and policies.
Education
Tools
Job description
South Beach Group Hotels is seeking a Front Desk Agent to ensure prompt check-in/check-out and courteous handling of guest requests according to hotel standards. The role requires professional image and strong communication, with a focus on security and guest confidentiality.
Responsibilities include registering guests, processing charges, and assisting VIPs, while participating in daily briefings. A minimum of 2 years in front desk/hotel and 1 year in customer service is expected; college
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