Guest Experience & Front Desk Specialist

Fello; Linthicum (MD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Total Rewards benefits

Professional development opportunities

Job summary

Fello Linthicum Heights, MD is seeking a Receptionist who will be the first point of contact for visitors, ensuring a welcoming and professional atmosphere. The role includes visitor management, mail distribution, information delivery in person and by phone, and maintaining clean reception and shared spaces.

The ideal candidate will have strong communication and customer service skills, familiarity with MS Word, Excel and Outlook, and the ability to work independently in a fast-paced setting.

Qualifications

• Strong communication and interpersonal skills with exceptional customer service.
• Ability to adapt in a fast-paced environment while maintaining accuracy.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Greet and assist visitors in a welcoming, professional manner.
• Maintain visitor management and security protocols.
• Sort and distribute mail; provide information in person and by phone.
• Keep reception and communal areas clean and orderly.
• Perform general administrative tasks as needed.

Skills

Communication

Customer service

Professionalism

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Fello Linthicum Heights, MD is seeking a Receptionist who will be the first point of contact for visitors, ensuring a welcoming and professional atmosphere. The role includes visitor management, mail distribution, information delivery in person and by phone, and maintaining clean reception and shared spaces.

The ideal candidate will have strong communication and customer service skills, familiarity with MS Word, Excel and Outlook, and the ability to work independently in a fast-paced setting.