Receptionist

Fello; Linthicum (MD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Total Rewards benefits

Professional development opportunities

Job summary

Fello Linthicum Heights, MD is seeking a Receptionist who will be the first point of contact for visitors, ensuring a welcoming and professional atmosphere. The role includes visitor management, mail distribution, information delivery in person and by phone, and maintaining clean reception and shared spaces.

The ideal candidate will have strong communication and customer service skills, familiarity with MS Word, Excel and Outlook, and the ability to work independently in a fast-paced setting.

Qualifications

• Strong communication and interpersonal skills with exceptional customer service.
• Ability to adapt in a fast-paced environment while maintaining accuracy.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Greet and assist visitors in a welcoming, professional manner.
• Maintain visitor management and security protocols.
• Sort and distribute mail; provide information in person and by phone.
• Keep reception and communal areas clean and orderly.
• Perform general administrative tasks as needed.

Skills

Communication

Customer service

Professionalism

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details: Job Location: Fello Linthicum - Linthicum Heights, MD 21090, Position Type: Full Time, Education Level: High School / GED, Salary Range: $20.50 Hourly, Travel Percentage: Limited, local travel, Job Category: Corporate Supports, Receptionist

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.

The Receptionist is the first and primary point of contact for all visitors to Fello. This position requires maintaining a welcoming, professional environment and ensuring that visitor management and security measures are followed. The Receptionist provides concierge-related building services (e.g., stocking kitchenettes) and ensures the reception area and other communal areas are clean. They will also be responsible for sorting and distributing mail, providing information in person and via phone, and performing other administrative tasks as needed.

Qualifications

The ideal candidate has strong communication and interpersonal skills and demonstrates the ability to provide exceptional customer service in a professional manner. They can adapt to changing circumstances in a fast-paced environment while maintaining accuracy and professionalism. They must have experience with Microsoft Word, Excel, and Outlook. The successful candidate is resourceful, proactive, and organized, with the ability to work independently and with minimal supervision. They must possess a professional attitude and appearance, along with strong customer service skills.

This position requires a high school diploma or GED, with past work experience as a receptionist, front office representative, or similar role. A bachelor’s degree is preferred but not required.

This position includes an award-winning Total Rewards (benefits) package and opportunities for professional development within our mission-driven organization.

Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.