Front Desk & Guest Services Specialist

Fisher Inn Resort; Linthicum (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan

Employee Assistance Program

Hotel Discounts

Job summary

Fisher Inn Resort in Linthicum, Maryland is seeking motivated front desk staff to ensure excellent guest service and smooth operations. Responsibilities include welcoming guests, managing reservations, processing payments, and handling inquiries. Candidates should possess strong communication skills and the ability to multitask in a fast-paced environment.

This role offers a range of benefits including health insurance, retirement plans, and hotel discounts, making it an attractive opportunity for those passionate about hospitality.

Qualifications

• Calm and professional under pressure.
• Proficiency in operating a computer, calculator, and office equipment.
• Ability to handle cash transactions accurately.

Responsibilities

• Welcome guests and assist with the check-in process.
• Handle check-out procedures and process payments.
• Manage room or service reservations and cancellations.
• Assist guests with requests and resolve complaints.
• Monitor access to the premises and collaborate with security.

Skills

Strong guest service orientation

Basic accounting skills

Excellent communication skills

Time management skills

Education

High school education or equivalent

Job description

Fisher Inn Resort in Linthicum, Maryland is seeking motivated front desk staff to ensure excellent guest service and smooth operations. Responsibilities include welcoming guests, managing reservations, processing payments, and handling inquiries. Candidates should possess strong communication skills and the ability to multitask in a fast-paced environment.

This role offers a range of benefits including health insurance, retirement plans, and hotel discounts, making it an attractive opportunity for those passionate about hospitality.