Guest Experience Front Desk Agent

ARK; Tallahassee (FL); On-site; USD 19,286 - 22,041; Full time

Job summary

ARK in Tallahassee, FL is hiring a friendly hotel front desk agent to join our guest services team. You will welcome guests, manage accounts, answer inquiries, and help resolve issues to ensure every guest has an outstanding experience.

The ideal candidate has excellent communication skills, a guest-first mindset, and the ability to work well with others in a fast-paced environment. This hourly role offers a positive, team-oriented workplace.

Qualifications

• Excellent communication skills.
• Guest-first mindset and positive attitude.
• Ability to interact well in a team.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Manage guest accounts and reservations.
• Answer inquiries promptly and professionally.
• Field guest complaints and help resolve issues.
• Contribute to delivering an excellent guest experience.

Skills

Excellent communication

Guest-first mindset

Team oriented

Job description

ARK in Tallahassee, FL is hiring a friendly hotel front desk agent to join our guest services team. You will welcome guests, manage accounts, answer inquiries, and help resolve issues to ensure every guest has an outstanding experience.

The ideal candidate has excellent communication skills, a guest-first mindset, and the ability to work well with others in a fast-paced environment. This hourly role offers a positive, team-oriented workplace.