Guest Experience Front Desk Pro

ACT Partners; Washington (District of Columbia); On-site; USD 28,000 - 39,000; Part time

Job summary

ACT Partners seeks a Part-Time Front Desk Concierge to warmly greet visitors and staff, manage a busy front desk, and coordinate appointments. The role emphasizes strong organizational skills, confidentiality, and proficient use of Microsoft Office and Google Workspace to support daily operations.

The ideal candidate will have prior front desk or office management experience, excellent communication, and the ability to multitask in a fast-paced environment, while delivering exceptional customer

Qualifications

• Experience in front desk or office management roles.
• Strong organizational skills in fast-paced environments.
• Proficiency with Microsoft Office and Google Workspace.
• Excellent communication and phone etiquette.
• Ability to handle confidential information discreetly.

Responsibilities

• Greet visitors, clients, and staff warmly and promptly.
• Manage multi-line phone systems professionally.
• Handle front desk duties: scheduling appointments, visitor logs, and mail.
• Maintain office organization through filing, data entry, and proofreading.
• Support calendar management and basic bookkeeping using QuickBooks or similar tools.
• Utilize Microsoft Office and Google Workspace for daily tasks.
• Provide excellent customer support with prompt inquiries handling and phone etiquette.

Skills

Front desk experience

Organizational skills

Communication skills

Customer service

Bilingual abilities

Confidentiality

Multitasking

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

ACT Partners seeks a Part-Time Front Desk Concierge to warmly greet visitors and staff, manage a busy front desk, and coordinate appointments. The role emphasizes strong organizational skills, confidentiality, and proficient use of Microsoft Office and Google Workspace to support daily operations.

The ideal candidate will have prior front desk or office management experience, excellent communication, and the ability to multitask in a fast-paced environment, while delivering exceptional customer