Guest Experience Front Desk Leader | Team Coaching & Growth

Holiday Inn Club Vacations; Nevada; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Prescription

401K with Company Match

PTO

Free Meal Per Day

Tuition Assistance

Growth Opportunities

Job summary

A leading hospitality company is seeking a Front Office Supervisor to assist in managing front desk operations. This role involves training staff, ensuring high service standards, and supervising daily business transactions. Applicants should have at least 6 months of supervisory experience, ideally at a hotel or resort, along with proficiency in relevant software systems. This position offers a chance to contribute to a warm and memorable guest experience while being part of a supportive team.

Qualifications

• 6 months to 1 year of experience in a supervisory role.
• Extensive experience in property management systems.
• Strong verbal and written communication skills.

Responsibilities

• Assist Front Desk Manager in daily operations.
• Lead front desk team to provide exceptional guest experiences.
• Implement action plans to improve departmental performance.

Skills

Guest relations skills

Communication skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Problem-solving skills

Education

High school diploma

College degree preferred

Tools

Property management system

Job description

A leading hospitality company is seeking a Front Office Supervisor to assist in managing front desk operations. This role involves training staff, ensuring high service standards, and supervising daily business transactions. Applicants should have at least 6 months of supervisory experience, ideally at a hotel or resort, along with proficiency in relevant software systems. This position offers a chance to contribute to a warm and memorable guest experience while being part of a supportive team.