Guest Services Supervisor — Front Desk Leader & Training

Parable Hospitality; California (MO); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k

Vacation and Sick Leave

Team Member Travel Program

Job summary

A hospitality company is seeking a Guest Service Supervisor to oversee front desk operations and ensure exceptional customer service. The ideal candidate will maintain a friendly demeanor, train staff, and efficiently manage operations during shifts. Responsibilities include optimizing room availability, supervising the Guest Service Team, and ensuring all guest interactions are positive. Health benefits and travel perks are included. Pay range is $23.00-$25.00 per hour.

Qualifications

• Good customer service and communication skills.
• Ability to supervise and train personnel.
• Basic accounting and computer skills required.

Responsibilities

• Maintain the day-to-day front desk operations.
• Train and supervise the Guest Service Team.
• Respond to guest inquiries and ensure satisfaction.
• Monitor room availability and front office activities.

Skills

Customer service skills

Communication skills

Salesmanship

Personnel supervision

Attention to detail

Job description

A hospitality company is seeking a Guest Service Supervisor to oversee front desk operations and ensure exceptional customer service. The ideal candidate will maintain a friendly demeanor, train staff, and efficiently manage operations during shifts. Responsibilities include optimizing room availability, supervising the Guest Service Team, and ensuring all guest interactions are positive. Health benefits and travel perks are included. Pay range is $23.00-$25.00 per hour.