Guest Experience Front Desk & Gallery Host

OTO Development; Orlando (FL); On-site; USD 19,000 - 29,000; Part time

Job summary

OTO Development is seeking a Front Desk/Gallery Host to warmly welcome guests and manage check-in/out procedures at our Orlando property. You will utilize the hotel's reservation system and other computer programs to ensure a seamless guest experience.

The role emphasizes strong communication, teamwork, and a proactive service mindset, with responsibilities spanning financial transactions, problem solving, and delivering an outstanding hospitality standard for every guest.

Qualifications

• Previous front desk or receptionist experience is required.
• Strong customer service and interpersonal communication skills.
• Ability to work collaboratively in a team environment.
• Excellent oral and written communication; problem solving mindset.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Operate hotel reservation systems and related software for smooth workflow.
• Handle all financial transactions securely and accurately.
• Anticipate guest needs to maximize the experience.
• Collaborate with team to maintain hospitable environment.

Skills

Front desk experience

Customer service

Team player

Communication skills

Problem solving

Tools

Reservation system

Job description

OTO Development is seeking a Front Desk/Gallery Host to warmly welcome guests and manage check-in/out procedures at our Orlando property. You will utilize the hotel's reservation system and other computer programs to ensure a seamless guest experience.

The role emphasizes strong communication, teamwork, and a proactive service mindset, with responsibilities spanning financial transactions, problem solving, and delivering an outstanding hospitality standard for every guest.