Gallery Host

OTO Development; Orlando (FL); On-site; USD 19,000 - 29,000; Part time

Job summary

OTO Development is seeking a Front Desk/Gallery Host to warmly welcome guests and manage check-in/out procedures at our Orlando property. You will utilize the hotel's reservation system and other computer programs to ensure a seamless guest experience.

The role emphasizes strong communication, teamwork, and a proactive service mindset, with responsibilities spanning financial transactions, problem solving, and delivering an outstanding hospitality standard for every guest.

Qualifications

• Previous front desk or receptionist experience is required.
• Strong customer service and interpersonal communication skills.
• Ability to work collaboratively in a team environment.
• Excellent oral and written communication; problem solving mindset.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Operate hotel reservation systems and related software for smooth workflow.
• Handle all financial transactions securely and accurately.
• Anticipate guest needs to maximize the experience.
• Collaborate with team to maintain hospitable environment.

Skills

Front desk experience

Customer service

Team player

Communication skills

Problem solving

Tools

Reservation system

Job description

We are pleased to announce a wonderful opportunity for a Gallery Host.

We are pleased to announce a wonderful opportunity for a Front Desk/Gallery Host.

What will you be doing most days?

• Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
• Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
• Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
• Anticipate guests’ needs and go out of your way to maximize the guest experience
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?

• You have previous front desk/receptionist experience
• You love working with people and will go above and beyond for each guests’ needs
• You work well with others and enjoying working and being part of a team
• You have excellent oral, written, and interpersonal communication skills
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Front Desk/Gallery Host

Department: Property

Hourly

Position Reports to: Front Desk Supervisor

Revised 5/8/26