Guest Experience & Front Desk Coordinator

integritymarketing; St. Louis (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Integrity receptionist role seeks a friendly, professional individual to be the first point of contact, providing administrative support and welcoming guests. You will coordinate front-desk activities, distribute correspondence, and redirect calls.

Key duties include front desk coverage, meeting management via Outlook, inventory control, mail handling, event coordination, and supporting staff with travel and expenses. You will represent Integrity with a positive, service-oriented attitude.

Qualifications

• Demonstrates a positive attitude and can-do approach.
• Understands and adheres to company values and ethics.
• Ability to juggle multiple tasks and priorities simultaneously.
• Exhibits excellent written and verbal communication skills.
• Displays strong organizational skills to manage tasks and calendars.
• Provides high-quality customer service and a positive total experience.
• Proficient with Microsoft Office; strong Outlook skills.
• Proficient with standard office software and tools.

Responsibilities

• Front Desk Coverage: Ensure proper coverage during business hours.
• Office Maintenance: Keep all areas presentable and track all activity.
• Guest Experience: Meet, greet, and direct incoming guests. Validate parking and assist guests as needed.
• Meeting Management: Manage conference room calendars via Outlook, reconfirm meetings, and set up catering as needed.
• Inventory Management: Maintain and refill office and kitchen supplies.
• Mail and Package Handling: Receive, sign, and distribute all incoming packages. Handle mail and distribution.
• Event Organization: Organize birthdays or special events as needed.
• Communication: Arrange and prepare email correspondence and other communications.
• Project Management: Tackle ad-hoc projects efficiently, meeting deadlines, and ensuring completion.
• Staff Support: Assist staff members with expense reports, travel, calls, and other needs.
• Invoice Management: Track and enter invoices.

Skills

Positive Attitude

Company Values

Multitasking

Communication Skills

Organizational Skills

Customer Service

Microsoft Office

Outlook

Tools

Microsoft Office Suite

Job description

Integrity receptionist role seeks a friendly, professional individual to be the first point of contact, providing administrative support and welcoming guests. You will coordinate front-desk activities, distribute correspondence, and redirect calls.

Key duties include front desk coverage, meeting management via Outlook, inventory control, mail handling, event coordination, and supporting staff with travel and expenses. You will represent Integrity with a positive, service-oriented attitude.