Guest Experience & Front Desk Coordinator

Nexus; Schertz (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Nexus is seeking a Front Desk Coordinator to serve as the first point of contact, delivering outstanding customer service in a fast-paced environment. You will manage calls, emails, visitors, and a variety of administrative tasks to support the Nexus team.

The role requires a professional, courteous presence, strong organization, and the ability to multi-task while maintaining confidentiality and a positive company image.

Qualifications

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• High school diploma or equivalent; 3-5 years related receptionist experience.
• Excellent written and verbal communication; strong customer service.
• Ability to multi-task in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide initial point of contact for Nexus in a professional, cordial, and efficient manner.
• Manage high-volume communications traffic via multi-line phone system and email.
• Greet visitors and direct them to the appropriate person.
• Maintain the visitor registration book and visitor badges.
• Coordinate meeting room calendar and manage mail and deliveries.
• Support team with administrative projects and confidential information handling.

Skills

Customer service

Multi-tasking

Organizational skills

Communication

Attention to detail

Education

High school diploma or equivalent

3-5 years receptionist experience

Tools

Microsoft Office Suite

Job description

Nexus is seeking a Front Desk Coordinator to serve as the first point of contact, delivering outstanding customer service in a fast-paced environment. You will manage calls, emails, visitors, and a variety of administrative tasks to support the Nexus team.

The role requires a professional, courteous presence, strong organization, and the ability to multi-task while maintaining confidentiality and a positive company image.