Guest Experience Front Desk Coordinator

Hileyvwhuntsville; Huntsville (AL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

401(k) plan

Medical & Dental

Paid Time Off

Competitive Pay

Life Insurance

Professional Development

Job summary

Hiley Automotive Group in Huntsville, AL is seeking a friendly front desk/administrative support professional to manage visitor traffic and phone inquiries. You will greet guests, route calls on a multi-line system, and gather essential customer information, while coordinating with the sales and internal teams to ensure smooth daily operations.

The role emphasizes strong communication, a professional appearance, and the ability to multitask in a dynamic automotive environment.

Qualifications

• Strong communication and customer service skills are required or highly valued.
• Ability to multi-task and handle multiple inquiries efficiently.
• Professional, well-groomed appearance and positive attitude required.
• Experience in a front-desk or customer-facing role is preferred but not required.

Responsibilities

• Manage consumers, visitors, and calls in a professional, efficient manner.
• Greet visitors, direct them appropriately, and create a welcoming environment.
• Answer, screen, and forward incoming calls on a multi-line telephone system.
• Obtain and record basic information about customers.
• Collaborate with sales and other internal teams to support business operations.
• Perform clerical duties to support daily operations.
• Other duties as requested.

Skills

Positive attitude

Communication skills

Multi-tasking

Customer service

Attention to detail

Basic computer skills

Punctuality

Professional appearance

Job description

Hiley Automotive Group in Huntsville, AL is seeking a friendly front desk/administrative support professional to manage visitor traffic and phone inquiries. You will greet guests, route calls on a multi-line system, and gather essential customer information, while coordinating with the sales and internal teams to ensure smooth daily operations.

The role emphasizes strong communication, a professional appearance, and the ability to multitask in a dynamic automotive environment.