Automotive Front Desk & Guest Experience Specialist

Hiley Volkswagen of Huntsville; Montgomery (AL); In loco; USD 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) available at most locations

Medical and Dental

Paid Time Off

Competitive Pay

Life Insurance

Professional Development

Descrizione del lavoro

Hiley Automotive Group is seeking a friendly receptionist/front desk associate to manage visitors, answer calls, and route inquiries in a professional manner at our Montgomery location. You will be the first point of contact, ensuring a warm welcome and smooth check-in for guests while coordinating with the sales team to support daily operations.

In this role, you will perform basic clerical tasks, maintain accurate visitor logs, and uphold excellent customer service standards in a fast-paced

Competenze

• Positive attitude, outgoing and friendly personality.
• Excellent communications skills and telephone manners.
• Ability to multi-task and solve problems.
• Excellent customer service skills and accurate attention to detail.
• Basic computer knowledge.
• Punctual nature and ability to handle schedule flexibility and dynamic work environment.
• Professional, well-groomed appearance.

Mansioni

• Managing consumers, visitors, telephone messages and calls in a professional and efficient manner.
• Serve visitors by greeting, welcoming and directing them appropriately.
• Answer, screen and forward incoming calls on a multi-line telephone system.
• Obtaining and recording basic information about customers.
• Work cooperatively with the sales and other internal teams.
• Perform clerical duties to support the operation of our daily business.
• Other duties as requested

Conoscenze

Positive attitude

Excellent communication

Multi-tasking

Customer service

Basic computer knowledge

Punctuality

Professional appearance

Descrizione del lavoro

Hiley Automotive Group is seeking a friendly receptionist/front desk associate to manage visitors, answer calls, and route inquiries in a professional manner at our Montgomery location. You will be the first point of contact, ensuring a warm welcome and smooth check-in for guests while coordinating with the sales team to support daily operations.

In this role, you will perform basic clerical tasks, maintain accurate visitor logs, and uphold excellent customer service standards in a fast-paced