Front Desk & Customer Experience Specialist

Hiley Cars of Huntsville; Alabama; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

401(k)

Medical & Dental

Paid Time Off

Competitive Pay

Life Insurance

Professional Development

Job summary

Hiley Automotive Group is seeking a friendly front desk assistant at our Huntsville location to welcome visitors, manage calls, and support sales teams. You will record customer details, assist with inquiries, and help keep daily operations running smoothly.

We value a professional appearance, strong communication, and a positive attitude. Prior experience is welcomed but not required, and a flexible schedule may be needed at times.

Qualifications

• Excellent communication skills and telephone manners.
• Ability to multi-task and handle a busy front-desk environment.
• Strong customer service orientation with attention to detail.
• Professional, well-groomed appearance and friendly demeanor.
• Punctual and reliable with flexible scheduling when needed.
• Prior experience welcome but not required.

Responsibilities

• Manage visitors and calls in a professional, efficient manner.
• Greet and direct visitors to appropriate teams or staff.
• Answer, screen, and forward calls on a multi-line system.
• Record basic information about customers and inquiries.
• Collaborate with sales and internal teams to support daily operations.
• Perform clerical duties to help the business run smoothly.
• Other duties as assigned.

Skills

Communication skills

Telephone etiquette

Multi-tasking

Customer service

Punctuality

Professional appearance

Job description

Hiley Automotive Group is seeking a friendly front desk assistant at our Huntsville location to welcome visitors, manage calls, and support sales teams. You will record customer details, assist with inquiries, and help keep daily operations running smoothly.

We value a professional appearance, strong communication, and a positive attitude. Prior experience is welcomed but not required, and a flexible schedule may be needed at times.